Dear Reader, I made it home from my father’s funeral late Monday night. I was supposed to go back to work today, but I fell ill while traveling home and am home sick today. It’s a severe cold. I have a headache, sore throat, and I’ve been coughing a lot. I hope I feel well enough to go back to work tomorrow. I was fine when I left America, but I started getting sick on the trans-Pacific flight to Japan, where I caught a connecting flight to Korea. I went to the store to buy some cold medicine and some new vitamins. After getting sick while on my way to a funeral, I decided that I need to take better care of myself.
As you may have heard, Dell Computer is recalling faulty Sony laptop batteries. I checked to see if the Dell laptop I recently purchased uses one of the faulty batteries. Although my model was one of the ones with faulty batteries, I had upgraded to a longer-life eight-cell Cadmium battery. As a result, I don’t need to replace it. What a relief! Like many others, we’ve had difficulties with Dell customer service, and I wasn’t looking forward to relying on Dell to replace the battery. I try to use Dell as little as possible now. I thought it interesting that the faulty Sony batteries are made in Japan, a place typical known for the highest quality. Where was my battery made? Korea. That’s right–Korean-made Dell laptop batteries are safer than Japanese-made laptop batteries. That’s a little fact that I’m sure will make the Koreans happy. Thanks, Korea! When I upgrade our old television to a new one, I’ll definitely have to think about buying Korean.
Laptops… I probably would shy away from Dell, and go with Toshiba as my first choice… Dell Desktops though, I have had wonderful luck with, have had many Dell desktops over the years and never problem with them. I have never had to deal with Dell Customer Support, but I think a lot of people’s customer support in the computer industry is less than satisfactory, which is sad.