Posts tagged customer service

Thoughts & Sayings (August 2012)

Here are some thoughts and sayings I posted on Twitter and/or Facebook in July. To my knowledge, I made these up (for better or for worse). Sit back, relax, and enjoy the write! Encouraging Words I’ve worked out the perfect system for getting everything done. Unfortunately, it’s prone to break down when a wrench gets thrown into it. Destiny [...]

A Rant Against China Eastern Airlines

A Rant Against China Eastern Airlines
…and a Rave for Shanghai Airlines On Friday, April 21 my family and I left Shanghai for Xi’an.  We went by bus from central Shanghai to Pudong International Airport and arrived at 6:30 p.m. in time for our 8 p.m. China Eastern Airlines flight.  At 7:30 p.m. we arrived at the gate and waited for the boarding call.  The flight was [...]

A Rant Against Delta Air Lines

A Rant Against Delta Air Lines
I want to tell you about our miserable experience with Delta Air Lines.  Let me start by writing that our bad flight experience did not occur during our flight to Hawaii.  The crew members of the Delta flight to Hawaii were very helpful and gracious.  This rant is directed towards some members of the ground crew and the short-hop flight crew [...]